Privacy Policy

SIGNSTAR (“we”, “us”, or “our”) operates the website located at huirensigns.xyz (the “Site”). This Privacy Policy informs you of our policies regarding the collection, use, storage and disclosure of personal information we receive from users of the Site.

1. Information We Collect

We may collect personal data that you voluntarily submit when you fill out our inquiry form, send emails, or contact us via WhatsApp. This information may include:

• Your full name
• Email address
• WhatsApp / phone number with country code
• Company name
• Project details, drawings, images and specifications you provide for quotation
• Any other information you choose to send to us.

We also automatically collect non-personal technical data when you browse our site, such as your IP address, browser type, device type, page visit time and browsing behavior for website performance and marketing analytics.

2. How We Use Your Information

We use your personal information solely for business purposes including:

• Responding to your project inquiry and preparing quotations for custom illuminated signs and 3D channel letters.
• Communicating with you regarding orders, project design, production, shipping and after-sales support.
• Sending technical documents, certificates, project cases and marketing materials related to our signage products (you can unsubscribe at any time).
• Improving our website function, user experience and advertising campaigns.
• Complying with applicable legal requirements.

3. Data Sharing & Disclosure

We will only share your information in limited situations:

• With our authorized service providers who assist website operation, email delivery and form receiving. These service providers are bound by data protection obligations.
• When required by law, court order or government regulation.
• To protect our legal rights, property and business safety.

4. Data Storage & Security

We take reasonable technical measures to protect your personal data from unauthorized access, loss or leakage. Your data will only be stored as long as needed to fulfill the business purpose or required by law.

5. Your Rights

Depending on applicable local data protection laws, you have rights to:

• Request access to your personal data we stored.
• Request correction or deletion of your personal information.
• Withdraw your consent for us to use your data for marketing.
• Contact us if you have any privacy related questions.

6. Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic and support advertising measurement. You can disable cookies through your browser settings. Disabling cookies may affect some functions of our website.

7. External Links

Our website may contain links to third-party websites such as WhatsApp. We have no control over their privacy rules and are not responsible for their content or data handling practices. We recommend reading their privacy policy before visiting.

8. Children’s Privacy

Our website is intended for business customers over the age of 18. We do not knowingly collect personal information from children under 18 years old.

9. Updates of This Policy

We reserve the right to update this Privacy Policy at any time. The revised version will be posted on this page with updated date. Continued use of our website after changes means you accept the new policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: